Refund policy
Refund policy
We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.
Returns
- We accept returns within 30 days of the delivery date.
- To be eligible for a return, the item must be unused, in its original condition, and with the product tag still attached.
- Items returned without the original tag or showing signs of wear may not be eligible for a refund.
How to Start a Return
To initiate a return, please contact us at [keldante@outlook.com] with your order number and reason for the return. We’ll provide return instructions and a shipping address.
Please Note:
Return shipping costs are the responsibility of the customer unless the item was defective, or we made an error.
Refunds will be issued to the original payment method once the item is received and inspected.
We recommend using our trackable return shipping label we will be providing to ensure your return reaches us.
If you have any questions, feel free to reach out to our support team at [keldante@outlook.com].
